Frequently asked questions

After choosing a product, you need to add it to the cart and place an order. Registration is not required. We send an invoice for payment, the goods are sent after payment. There is a special procedure for regular customers.

Usually delivery within Estonia takes 1 day. If the goods are ordered, delivery may take up to 2 weeks.

Delivery to other EU countries is possible, the timing depends on the specific country. Usually it takes from 3 to 14 days.

Yes, quite often there is a need for a special device configuration. In this case, please send your wishes in any form (text, drawing, photo, etc.). We will contact you and offer a device configuration that does not contradict the safety requirements and technological capabilities of the factory.

First of all, you need to know how much power you need. Next, you need to see which outlets are right for you. If you have any difficulties, please contact us, we will help you find the device that you need. The Contacts section is located on each page of the site.

Yes, it is quite possible to install the board yourself. It does not require special skills. It is enough to attach the board to the wall or other base and connect the cable. More details can be seen in the video at the link.

Yes. All our equipment has a minimum degree of protection IP44, it means, that it is sufficiently protected from rain and dust. Equipment cases are made of plastic, resistant to UV and other weather conditions.

Socket boards are tested at the factory after assembly. The manufacturer issues a certificate of conformity to the IEC 61439 standard. This is enough for the controlling organizations to take the shields into operation.

All necessary accessories are included with each distribution board and each charging station. When installing the charging station or distribution board, no special tools are required.
The power connection of the selected device at the installation site is carried out from the cable line stretched from the switchboard. The cable and accessories for mounting the cable line are not included in the scope of supply.

First you need to decide on the installation location. For public places, we recommend contacting us for advice. If you need a station for individual use at home, then you need to know how much power you can allocate. If there are no restrictions, we recommend choosing 22kW, if the power is not enough, then 11 kW. If you need more information, contact us, we will help you find the device that you need. The Contacts section is located at the bootom of each page of the website.

Yes, it is quite possible to install the charging station yourself. It does not require special skills nor tools. It is enough to attach the device to a wall or other base and connect the cable. More details can be seen in manuals (also here and here), which are available in each product card. Also on the site there is a video on installing the charging station. In case of any doubts it is recommended to contact an electrician.

The charging process depends on the capacity of the car battery, its condition and the power that is allocated for charging. On average, a full charge cycle of an electric vehicle is 2 to 8 hours.

The charging station needs a separate cable, which is connected to the house switchboard with a separate protection device. Changes to the switchboard can only be carried out by electricians.

If the charging station is installed in a private house, then a separate account is not required. The cost of charging the car is included in the total electricity bill. There are other solutions for public charging stations. Additional information can be obtained by contacting us. The Contacts section is located on each page of the website.

For several models of chargers, the price is lower than average, indeed. The reason is we offer those models to use in private houses. There is no need for extra functionality. There are only necessary things inside. Therefore we are able to offer them at such low prices.