Terms of service
1. General
1.1. These rules for the purchase of goods are intended to provide information about Sejler OÜ as a seller, as well as to familiarize buyers with the terms of sale of goods in the online store revolta.ee.
1.2. These Rules apply when concluding any agreements between the Seller and the Buyer in relation to the sale of the Goods. Before placing an order in the online store, please read these Rules carefully and make sure you understand them properly. Please note that before completing the ordering process, the Buyer must agree to these Rules and the Confidentiality Policy (part 4), and in case of refusal to do so, the completion of the registration and ordering of the Goods is impossible.
1.3. We recommend the Buyer to print these Rules for the future.
1.4. We also inform that these Rules can be changed in the manner prescribed in part 6. Each time when ordering the Goods, we recommend revising the Rules so that the Buyer is sure that he fully understands on what conditions in each specific case the order will be made.
2. Information about the Seller
2.1. These Rules apply when purchasing Products at the online store revolta.ee. The seller is Sejler OÜ, an Estonian company duly registered and operating in the Republic of Estonia, legal entity code 14479839, address of location: st. Kurni 16a, Tallinn, 11623. VAT code EE102070190.
2.3. The Seller's contact information is presented on the website in the Contacts section.
3. Products
3.1. The images of the Products presented in the online store are illustrative. The Buyer understands that the Products may differ slightly from their images.
3.2. The packaging of the Products may differ from that shown in the images available in the online store.
3.3. Items marked "in stock" are available for immediate purchase. Sending goods to the delivery service or self-receipt of goods at the point of issue is carried out from the address of the company specified in the Contacts section. Goods marked "to order" are delivered to the buyer on the terms and within the period specified in the Delivery section.
3.4. The seller has the right to set the minimum and / or maximum order quantity for a specific product in one order.
4. Confidentiality Policy
4.1. The confidentiality policy is set out in a separate document.
5. Conclusion of a sales contract
5.1. In this online store, the following Buyers can purchase Products:
a) individuals over 18 (eighteen) years old;
b) individuals aged from 14 (fourteen) to 18 (eighteen) years, if they have received the consent of their parents or guardians, except for cases when they manage their personal funds;
c) legal entities.
5.2. The person, agreeing to these Rules, confirms that he has the right to buy Products in this online store.
5.3. The procedure for ordering the Goods established by the Seller provides the Buyer with the opportunity to check and correct errors before completing the ordering process. It is recommended that the Buyer carefully read and check the submitted order at each stage of the ordering process.
5.4. The agreement between the Seller and the Buyer is considered concluded from the moment when the Buyer, having formed a basket with the Goods in the online store, indicating the name, surname of the Buyer (in Latin letters) and the delivery address, the exact postal code, choosing the payment method and having read these Rules, clicks button "Order". The Seller has the right to contact the Buyer at the phone number specified in the order or by e-mail on the basis of the concluded agreement or when resolving any ambiguities regarding the execution of the agreement.
5.5. After the Buyer has placed the order, an e-mail is sent to him confirming the receipt of the order.
5.6. Having prepared the order, the Seller confirms the order by sending the Buyer an e-mail confirming that the Goods have been sent to the Buyer or prepared for delivery (depending on which method of delivery of the Goods was chosen).
5.7. Each contract (order) concluded between the Seller and the Buyer is registered and stored in the database of the online store.
5.8. By concluding the Agreement, the Buyer agrees that an electronic invoice for the order with the purchase data will be sent to the email address specified during the purchase.
5.9. In the event that the Seller is unable to sell the Product, for example, due to the fact that the Product is out of stock, due to the fact that the Product is no longer for sale, or due to an error related to the price presented in the online store The Seller will inform the Buyer by email or other means of communication and the order will not be executed. If the Buyer has already paid for the Goods, the Seller will return the amount paid within 14 calendar days.
6. Right to change rules
6.1. The seller reserves the right to make changes to these Rules, including, but not limited to:
a) due to changes in the terms of payment;
b) in connection with a change in the applicable legal acts.
6.2. Each time you order the Goods, in order to conclude an Agreement between the Seller and the Buyer, the current version of the Rules will be in force at that time.
6.3. Each time the Rules are changed on the basis of clause 6 of these Rules, the Seller will inform the Buyer and notify about it, indicating that the Rules have been changed, and the date of their change will be presented in clause 1.4. of these Rules.
7. Return of Goods, cancellation of the Agreement
7.1. The buyer has the right, without stating a reason, to ask for the return of the received goods within the period specified in clause 7.3. of these Rules. This provision means that if within the specified period of time the Buyer changes his mind or for other reasons decides to refuse the Goods, he has the right to inform the Seller about his request to return the Goods to the Seller and return the money paid.
7.2. This right of withdrawal does not apply to Contracts in respect of goods manufactured in accordance with special instructions of the Buyer, which were not manufactured in advance, but were made taking into account the personal choice or instructions of the Buyer, or in relation to Goods that are uniquely adapted to the personal needs of the Buyer.
7.3. The Buyer's right to withdraw from the Agreement arises from the moment of the conclusion of the Agreement, as described in part 5 of the Rules. The Buyer has the right, within 14 (fourteen) days from the date of transfer of the Goods to him, to return the Goods to the Seller and return the money paid for it or to demand replacement of the Goods.
7.4. The Buyer, wishing to return the goods and cancel the Agreement, must send the Seller a free-form statement, which will set out the decision to withdraw from the Agreement. After receiving the Buyer's application, the Seller immediately sends a confirmation of receipt of the message.
7.5. The Buyer immediately and in any case no later than within 14 (fourteen) days from the date of submission to the Seller of his message about the decision to return the goods (or withdraw from the contract) returns or transfers the Goods to the Seller or a person authorized by the Seller to accept the Goods. The deadline is considered met if the Buyer has sent the Goods before the end of the period of 14 (fourteen) days.
7.6. The Buyer can use the right to return the Goods only if the period established for the return of the Goods (specified in clause 7.3.) Has not been missed and if the Goods can be returned to their original state and sold at full or discounted value.
7.7. The buyer who returned the goods will be refunded all the money paid for the Goods, except for shipping costs. After receiving the Goods and assessing their quality, the Seller returns the money for the Goods no later than within 14 (fourteen) days, subject to the provisions of clause 7.12. Of the rules. In the event that the Goods are returned due to defects in their quality, the provisions of clause 7.11. of these Rules.
7.8. The Buyer is responsible for the decrease in the value of the Goods (including but not limited to the cases specified in clause 7.9. Of the Rules), arising from actions that were not necessary to establish the nature, properties and operation of the Goods. Those. The Seller has the right to unilaterally reduce the amount returned to the Buyer in proportion to the specified decrease in the value of the Goods.
7.9. The returned Product should not be damaged, should not lose its presentation (label, protective film, etc.), and it should not be used. All returned Products must be with authentic labels, protective packaging and the same additional items as they were sold with. The returned Goods must be in neat original packaging (with instructions and a warranty card, if they were delivered with the Goods), with the same content with which it was purchased by the Buyer.
7.10. When returning, you must provide an invoice (its number) and order number.
7.11. In the event that the Buyer returns the Goods due to defects in the quality of the Goods, the Seller undertakes to return to the Buyer the full cost of the Goods paid by the Buyer and reimburse the shipping and return costs. If only a part of the Goods is returned, the delivery costs will be refunded only if the remaining Goods from this order, if only they were purchased, would be subject to a lower tariff than the tariff that was applied when purchasing the Goods together with the returned Goods, and only in a volume equal to the difference between these tariffs. If a method of returning the goods other than the one proposed by the Seller was chosen, and therefore disproportionate or higher costs were incurred, the Seller is not obliged to reimburse such costs for returning the goods
7.12. In the usual manner, the Seller transfers the amount to be returned to the bank account indicated by the Buyer at any bank operating in the Republic of Estonia.
7.13. The Seller has the right not to return the amount paid by him to the Buyer until the Goods are returned to the Seller and checked for compliance with clauses 7.8. and 7.9. Of the rules.
7.14. If the Goods were delivered to the Buyer after termination of the Agreement:
a) The Buyer is obliged to immediately return the Goods to the Seller;
b) except for cases related to defective Goods, as provided in clause 7.11., the Buyer will be responsible for covering the costs of returning the Goods to the Seller;
c) The Buyer is obliged to properly store the Goods until they are returned to the Seller;
d) the price of the Goods and delivery costs are compensated by the Buyer, guided by clause 7.7.
7.15. In any case, the Buyer will have the rights arising in connection with the sale of low-quality Goods, which are provided for by the legal acts of the Republic of Estonia. The return rules specified in this part 7 or in other parts of the Rules do not in any way affect the existence of these rights.
8. Delivery
8.1. The goods are delivered by a transport company of the Seller's choice. An order in the amount of 120 euros or more is delivered at the expense of the Seller, in other cases the cost of delivery is added to the invoice for the order made.
8.2. During the order, the Buyer undertakes to indicate the exact place of delivery of the Goods. The exact cost of delivery depends on the weight and price of the ordered Goods and is determined by the transport company.
8.3. The Buyer's order is executed before the planned delivery day specified in the item referred to in clause 5.6. shipment notification, except in the event of events Uncontrolled by the Seller (as described in part 15 of these Rules).
8.4. Usually, the Goods are delivered to the address specified by the Buyer within the timeframes set in the section "Delivery and delivery of the Goods". The Seller does not guarantee that the Goods will in any case be delivered within the period specified in this clause, especially if the ordered Goods are not in the Seller's warehouse. The goods are delivered throughout the territory of the Republic of Estonia.
8.5. The ownership of the Goods passes to the Buyer from the moment the courier transfers the Goods to the Buyer. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment when he or a person authorized by him, other than the courier, accepts the goods. If the Buyer himself chose the carrier of the Goods, and the Seller did not offer such a delivery option, the risk specified in this part passes to the Buyer from the moment the Goods are transferred to the carrier.
8.6. During the delivery of the parcel, the Buyer or, in a specific case, the Buyer's representative is obliged, together with the representative of the transport company, to check the condition of the package of the parcel, guided by the rules of the organization (s) providing courier services.
8.7. In case of damage to the packaging, the Buyer or, in a specific case, the Buyer's representative has the right not to accept the parcel. In this case, the representative of the organization providing courier services, together with the Buyer or, taking into account the specific case, the Buyer's representative, fill out a special report on checking the parcel, in which the detected damage is recorded.
8.8. If the Buyer or, in a specific case, the Buyer's representative accepts the parcel and affixes a signature in the data storage device or paper delivery confirmation provided by the representative of the organization providing courier services without comment, it is considered that the Goods were delivered in intact packaging, additional services specified in the storage device data or paper proof of delivery are duly provided, unless proven otherwise.
8.9. After the delivery and transfer of the Goods to the address indicated by the Buyer, it is considered that the Goods have been transferred to the Buyer, regardless of whether the Buyer or any other person who received the Goods at the indicated address actually accepted the Goods. If the Goods are not delivered on the planned delivery day, the Buyer immediately, but no later than the next day after the planned delivery day of the Goods, informs the Seller about it.
8.10. If the Goods will not be accepted by the Buyer, the Buyer is obliged to indicate the details of the person who will accept the Goods by filling in the order delivery information.
8.11. Upon acceptance of the Goods, it is necessary to present a valid identity document in order to properly identify the Buyer. If the Buyer cannot accept the Goods himself, and the Goods are delivered to the address indicated by the Buyer, the Buyer has no right to file claims with the Seller regarding the delivery of the Goods to an inappropriate person.
8.12. The Buyer is obliged to check the packaging, quantity, quality, assortment, completeness and completeness of the Goods within 14 (fourteen) days from the date of delivery of the Goods. If, within the specified period, the Buyer does not fulfill this obligation and does not file a claim with the Seller, it is considered that the packaging of the Goods is proper, and the quantity, quality, assortment, completeness and equipment comply with the terms of the Agreement.
9. Price of the Goods and delivery costs
9.1. The price of the Goods will be the same as indicated in the online store. The Seller makes every reasonable effort to ensure that the price of the Products is correct at the time the Buyer places an order.
9.2. Prices for the Goods may change, however, such changes will not affect the already concluded Agreements.
9.3. The prices of the Goods are presented including VAT (where applicable) in the amount that is applicable at a particular time in the Republic of Estonia. In the event that the amount of VAT is changed between the day of order and the day of delivery, the price may change taking into account the change in the amount of VAT, unless the Buyer has paid in full for the Goods before the change in the amount of VAT takes effect. The Seller informs the Buyer in writing about such price change and provides the Buyer with the opportunity to purchase the Goods at the price adjusted for the changed VAT rate, or to cancel the order. The order will not be executed until the Buyer's response is received. In the event that the Buyer cannot be contacted at the specified contacts, it is considered that the order is canceled, and the Buyer is informed about this in writing.
9.4. The price of the Goods does not include the costs of preparing, shipping and bringing in the goods.
10. Payment
10.1. The buyer can pay for the Goods:
a) payment of the invoice through your bank;
b) payment through the PayPal payment system
c) in cash or by credit card upon receipt at the point of issue;
10.2 The choice of the payment method is selected when placing an order on the website.
10.3. The online store does not provide Tax Free services.
11. Obligations of the Buyer
11.1. The buyer undertakes to provide only correct and detailed data in the registration form. If the data specified in the registration form changes, the Buyer is obliged to update them immediately.
11.2. The buyer undertakes to use the online store in good faith and correctly, not to harm its stable operation. If the Buyer fails to comply with this obligation, the Seller has the right to limit, suspend (terminate) the provision of the Buyer with the opportunity to use the online store without prior warning, and the Seller is not responsible for any losses of the Buyer associated with this.
11.3. The Buyer is obliged to pay for the ordered Products and accept them in the manner prescribed by these Rules. If the invoice is not paid within three days, the Seller cancels the order made by the Buyer and cancels the invoice.
11.4. Regardless of the obligations provided for in other clauses of the Rules, the Buyer undertakes to inspect it before using the Product (including its assembly, installation, etc.) and make sure that the Product received is what the Buyer ordered.
11.5. The Buyer is obliged to comply with other requirements established in these Rules and the legal acts of the Republic of Estonia.
12. Manufacturer's warranty and product quality
12.1. Some Products sold by the Seller carry a manufacturer's warranty. Information about it and the applicable conditions are presented in the manufacturer's warranty attached to the Goods.
12.2. The manufacturer's warranty supplements the Buyer's rights related to defective Products.
12.3 The quality of the goods is determined by the manufacturer. The manufacturer guarantees that the goods comply with all applicable European Union and Republic of Estonia regulations.
12.4. Deficiencies of the Goods are eliminated, defective Goods are replaced, returned in accordance with the procedure set forth in these Rules, and taking into account the requirements of the legislation applicable in the Republic of Estonia, within two years from the date of transfer of the Goods, if the defects of the Goods arose before the transfer of the Goods or in connection with the prior transfer of the Goods for reasons for which the Seller is responsible.
13. Obligations of the Seller
13.1. The seller is obliged:
a) make efforts to create conditions for the Buyer for the proper use of the services provided by the online store;
b) respect the confidentiality of the Buyer, process the Buyer's personal data only in the manner prescribed by these Rules, the Privacy Policy and the legal acts of the Republic of Estonia.
13.2. The seller undertakes to comply with all the requirements of these Rules.
14. Responsibility
14.1. The buyer is responsible for the actions performed while using the online store, including, but not limited to, for the correctness of the data provided in the registration form. The buyer assumes responsibility for the consequences arising from the error or inaccuracy of the data provided in the registration form.
14.2. By registering in the online store, the Buyer is responsible for storing and (or) transferring his connection data to third parties. If the services provided by the online store are used by third parties who have connected to the online store using the Buyer's connection data, the Seller considers such a person to be the Buyer, and the Buyer is responsible for any actions of such a third party performed in the online store.
14.3. The Seller, to the extent that this does not contradict the applicable legal acts, is exempt from any liability in cases where losses arise due to the fact that the Buyer, despite the Seller's recommendations and his obligations, has not read these Rules, the Privacy Policy and other documents specified in these Rules, although he was given such an opportunity.
14.4. The buyer is obliged to store his connection data to the online store and not disclose them, to ensure that the data is known only to him alone, and that the data is used only by himself, not to transfer or otherwise create opportunities for other persons to get acquainted with this data or use it ... If you suspect that these connections could become known to another person, immediately inform the Seller about this, and also immediately inform the Seller about the violation or disclosure of the connection data to the online store. Any actions performed using the Buyer's identification code are considered to have been performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
14.5. For violation of the Agreement concluded using the online store, the parties are liable in the manner prescribed by the legislation of the Republic of Estonia.
14.6. In the event that the Seller violates the provisions of these Rules, he is responsible for the damage caused to the Buyer and losses that have arisen as probable consequences of the violation of these Rules. Damage or losses are considered probable if they are clearly the result of a violation by the Seller or if such damage or loss was realized by the Seller and the Buyer when entering into the Agreement.
14.7. The Seller is not responsible for the information on the pages provided by other companies, even if the Buyer gets to these pages through the links located in the Seller's online store.
15. Events beyond the control of the Seller
15.1. The Seller will not be liable for non-performance or delay in the performance of the Agreement or any obligations under the Agreement if such non-performance or delay in performance arose in connection with events beyond the control of the Seller, as they are described in clause 15.2. of these Rules.
15.2. An event outside the control of the Seller means any action or event that the Seller reasonably could not control.
15.3. In the event of an event uncontrolled by the Seller that affects the proper performance by the Seller of its obligations in accordance with the Agreement:
a) The Seller immediately informs the Buyer; and
b) the fulfillment of the obligations of the Seller arising from the Agreement will be suspended, and the term of fulfillment of the obligations will be extended for the duration of the event Out of the Seller's control. If events Uncontrolled by the Seller affect the delivery of the Goods to the Buyer, the Seller will agree on a new delivery date at the end of the Events Uncontrolled by the Seller.
16. Other provisions
16.1. To any agreement concluded between the Seller and the Buyer, these Rules apply, together with the documents clearly indicated therein. Any deviations from these Rules are valid only if they are executed in a written document.
16.2. The Buyer, guided by the legal acts of the Republic of Estonia, has certain rights related to the Goods of inadequate quality. Nothing in these Rules should be interpreted as preventing or restricting the enjoyment of such rights.
16.3. The Seller has the right to assign his rights and obligations under the Agreement to a third party or persons, however, such assignment of rights and obligations will not affect the Buyer's rights and obligations of the Seller in accordance with these Rules. In the event of such an assignment, the Seller will inform the Buyer by submitting information about the assignment in the online store.
16.4. The Buyer does not have the right to assign or transfer all or part of the rights and obligations arising from these Rules to a third party or persons without the written consent of the Seller.
16.5. If any of the provisions of these Rules is found by the court to be illegal, invalid or unenforceable, the other provisions of these Rules remain in full force and effect. Any provision of these Rules, recognized as illegal, invalid or unenforceable only partially or to a certain extent, remains in force to the extent that it was not recognized as illegal, invalid or unenforceable.
16.6. Unless otherwise specified in these Rules, any delay by the Seller to exercise his right in accordance with this Agreement does not mean the Buyer's release from the fulfillment of his obligations or a waiver of this right, and separate or partial use of any right does not mean that this obligation should not be fulfilled or the right cannot be exercised in the future.
16.7. The laws of the Republic of Estonia shall apply to these Rules and the relations between the Parties in accordance with these Rules (including the issues of conclusion, validity, invalidity, implementation and termination of the Agreement), and they are interpreted on the basis of the legislation of the Republic of Estonia.
16.8. Each dispute, disagreement or claim arising from these Rules or related to these Rules, their violation, termination or action, is finally resolved in the manner prescribed by the legal acts of the Republic of Estonia.
16.9. The Buyer can submit applications or complaints regarding the Goods purchased in the Seller's online store on the electronic consumer dispute resolution platform http://ec.europa.eu/odr/.
16.10. Consumer disputes are settled out of court by the State Consumer Protection Service, Pronksi 12, 10117 Tallinn, http://www.komisjon.ee/.
1.1. These rules for the purchase of goods are intended to provide information about Sejler OÜ as a seller, as well as to familiarize buyers with the terms of sale of goods in the online store revolta.ee.
1.2. These Rules apply when concluding any agreements between the Seller and the Buyer in relation to the sale of the Goods. Before placing an order in the online store, please read these Rules carefully and make sure you understand them properly. Please note that before completing the ordering process, the Buyer must agree to these Rules and the Confidentiality Policy (part 4), and in case of refusal to do so, the completion of the registration and ordering of the Goods is impossible.
1.3. We recommend the Buyer to print these Rules for the future.
1.4. We also inform that these Rules can be changed in the manner prescribed in part 6. Each time when ordering the Goods, we recommend revising the Rules so that the Buyer is sure that he fully understands on what conditions in each specific case the order will be made.
2. Information about the Seller
2.1. These Rules apply when purchasing Products at the online store revolta.ee. The seller is Sejler OÜ, an Estonian company duly registered and operating in the Republic of Estonia, legal entity code 14479839, address of location: st. Kurni 16a, Tallinn, 11623. VAT code EE102070190.
2.3. The Seller's contact information is presented on the website in the Contacts section.
3. Products
3.1. The images of the Products presented in the online store are illustrative. The Buyer understands that the Products may differ slightly from their images.
3.2. The packaging of the Products may differ from that shown in the images available in the online store.
3.3. Items marked "in stock" are available for immediate purchase. Sending goods to the delivery service or self-receipt of goods at the point of issue is carried out from the address of the company specified in the Contacts section. Goods marked "to order" are delivered to the buyer on the terms and within the period specified in the Delivery section.
3.4. The seller has the right to set the minimum and / or maximum order quantity for a specific product in one order.
4. Confidentiality Policy
4.1. The confidentiality policy is set out in a separate document.
5. Conclusion of a sales contract
5.1. In this online store, the following Buyers can purchase Products:
a) individuals over 18 (eighteen) years old;
b) individuals aged from 14 (fourteen) to 18 (eighteen) years, if they have received the consent of their parents or guardians, except for cases when they manage their personal funds;
c) legal entities.
5.2. The person, agreeing to these Rules, confirms that he has the right to buy Products in this online store.
5.3. The procedure for ordering the Goods established by the Seller provides the Buyer with the opportunity to check and correct errors before completing the ordering process. It is recommended that the Buyer carefully read and check the submitted order at each stage of the ordering process.
5.4. The agreement between the Seller and the Buyer is considered concluded from the moment when the Buyer, having formed a basket with the Goods in the online store, indicating the name, surname of the Buyer (in Latin letters) and the delivery address, the exact postal code, choosing the payment method and having read these Rules, clicks button "Order". The Seller has the right to contact the Buyer at the phone number specified in the order or by e-mail on the basis of the concluded agreement or when resolving any ambiguities regarding the execution of the agreement.
5.5. After the Buyer has placed the order, an e-mail is sent to him confirming the receipt of the order.
5.6. Having prepared the order, the Seller confirms the order by sending the Buyer an e-mail confirming that the Goods have been sent to the Buyer or prepared for delivery (depending on which method of delivery of the Goods was chosen).
5.7. Each contract (order) concluded between the Seller and the Buyer is registered and stored in the database of the online store.
5.8. By concluding the Agreement, the Buyer agrees that an electronic invoice for the order with the purchase data will be sent to the email address specified during the purchase.
5.9. In the event that the Seller is unable to sell the Product, for example, due to the fact that the Product is out of stock, due to the fact that the Product is no longer for sale, or due to an error related to the price presented in the online store The Seller will inform the Buyer by email or other means of communication and the order will not be executed. If the Buyer has already paid for the Goods, the Seller will return the amount paid within 14 calendar days.
6. Right to change rules
6.1. The seller reserves the right to make changes to these Rules, including, but not limited to:
a) due to changes in the terms of payment;
b) in connection with a change in the applicable legal acts.
6.2. Each time you order the Goods, in order to conclude an Agreement between the Seller and the Buyer, the current version of the Rules will be in force at that time.
6.3. Each time the Rules are changed on the basis of clause 6 of these Rules, the Seller will inform the Buyer and notify about it, indicating that the Rules have been changed, and the date of their change will be presented in clause 1.4. of these Rules.
7. Return of Goods, cancellation of the Agreement
7.1. The buyer has the right, without stating a reason, to ask for the return of the received goods within the period specified in clause 7.3. of these Rules. This provision means that if within the specified period of time the Buyer changes his mind or for other reasons decides to refuse the Goods, he has the right to inform the Seller about his request to return the Goods to the Seller and return the money paid.
7.2. This right of withdrawal does not apply to Contracts in respect of goods manufactured in accordance with special instructions of the Buyer, which were not manufactured in advance, but were made taking into account the personal choice or instructions of the Buyer, or in relation to Goods that are uniquely adapted to the personal needs of the Buyer.
7.3. The Buyer's right to withdraw from the Agreement arises from the moment of the conclusion of the Agreement, as described in part 5 of the Rules. The Buyer has the right, within 14 (fourteen) days from the date of transfer of the Goods to him, to return the Goods to the Seller and return the money paid for it or to demand replacement of the Goods.
7.4. The Buyer, wishing to return the goods and cancel the Agreement, must send the Seller a free-form statement, which will set out the decision to withdraw from the Agreement. After receiving the Buyer's application, the Seller immediately sends a confirmation of receipt of the message.
7.5. The Buyer immediately and in any case no later than within 14 (fourteen) days from the date of submission to the Seller of his message about the decision to return the goods (or withdraw from the contract) returns or transfers the Goods to the Seller or a person authorized by the Seller to accept the Goods. The deadline is considered met if the Buyer has sent the Goods before the end of the period of 14 (fourteen) days.
7.6. The Buyer can use the right to return the Goods only if the period established for the return of the Goods (specified in clause 7.3.) Has not been missed and if the Goods can be returned to their original state and sold at full or discounted value.
7.7. The buyer who returned the goods will be refunded all the money paid for the Goods, except for shipping costs. After receiving the Goods and assessing their quality, the Seller returns the money for the Goods no later than within 14 (fourteen) days, subject to the provisions of clause 7.12. Of the rules. In the event that the Goods are returned due to defects in their quality, the provisions of clause 7.11. of these Rules.
7.8. The Buyer is responsible for the decrease in the value of the Goods (including but not limited to the cases specified in clause 7.9. Of the Rules), arising from actions that were not necessary to establish the nature, properties and operation of the Goods. Those. The Seller has the right to unilaterally reduce the amount returned to the Buyer in proportion to the specified decrease in the value of the Goods.
7.9. The returned Product should not be damaged, should not lose its presentation (label, protective film, etc.), and it should not be used. All returned Products must be with authentic labels, protective packaging and the same additional items as they were sold with. The returned Goods must be in neat original packaging (with instructions and a warranty card, if they were delivered with the Goods), with the same content with which it was purchased by the Buyer.
7.10. When returning, you must provide an invoice (its number) and order number.
7.11. In the event that the Buyer returns the Goods due to defects in the quality of the Goods, the Seller undertakes to return to the Buyer the full cost of the Goods paid by the Buyer and reimburse the shipping and return costs. If only a part of the Goods is returned, the delivery costs will be refunded only if the remaining Goods from this order, if only they were purchased, would be subject to a lower tariff than the tariff that was applied when purchasing the Goods together with the returned Goods, and only in a volume equal to the difference between these tariffs. If a method of returning the goods other than the one proposed by the Seller was chosen, and therefore disproportionate or higher costs were incurred, the Seller is not obliged to reimburse such costs for returning the goods
7.12. In the usual manner, the Seller transfers the amount to be returned to the bank account indicated by the Buyer at any bank operating in the Republic of Estonia.
7.13. The Seller has the right not to return the amount paid by him to the Buyer until the Goods are returned to the Seller and checked for compliance with clauses 7.8. and 7.9. Of the rules.
7.14. If the Goods were delivered to the Buyer after termination of the Agreement:
a) The Buyer is obliged to immediately return the Goods to the Seller;
b) except for cases related to defective Goods, as provided in clause 7.11., the Buyer will be responsible for covering the costs of returning the Goods to the Seller;
c) The Buyer is obliged to properly store the Goods until they are returned to the Seller;
d) the price of the Goods and delivery costs are compensated by the Buyer, guided by clause 7.7.
7.15. In any case, the Buyer will have the rights arising in connection with the sale of low-quality Goods, which are provided for by the legal acts of the Republic of Estonia. The return rules specified in this part 7 or in other parts of the Rules do not in any way affect the existence of these rights.
8. Delivery
8.1. The goods are delivered by a transport company of the Seller's choice. An order in the amount of 120 euros or more is delivered at the expense of the Seller, in other cases the cost of delivery is added to the invoice for the order made.
8.2. During the order, the Buyer undertakes to indicate the exact place of delivery of the Goods. The exact cost of delivery depends on the weight and price of the ordered Goods and is determined by the transport company.
8.3. The Buyer's order is executed before the planned delivery day specified in the item referred to in clause 5.6. shipment notification, except in the event of events Uncontrolled by the Seller (as described in part 15 of these Rules).
8.4. Usually, the Goods are delivered to the address specified by the Buyer within the timeframes set in the section "Delivery and delivery of the Goods". The Seller does not guarantee that the Goods will in any case be delivered within the period specified in this clause, especially if the ordered Goods are not in the Seller's warehouse. The goods are delivered throughout the territory of the Republic of Estonia.
8.5. The ownership of the Goods passes to the Buyer from the moment the courier transfers the Goods to the Buyer. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment when he or a person authorized by him, other than the courier, accepts the goods. If the Buyer himself chose the carrier of the Goods, and the Seller did not offer such a delivery option, the risk specified in this part passes to the Buyer from the moment the Goods are transferred to the carrier.
8.6. During the delivery of the parcel, the Buyer or, in a specific case, the Buyer's representative is obliged, together with the representative of the transport company, to check the condition of the package of the parcel, guided by the rules of the organization (s) providing courier services.
8.7. In case of damage to the packaging, the Buyer or, in a specific case, the Buyer's representative has the right not to accept the parcel. In this case, the representative of the organization providing courier services, together with the Buyer or, taking into account the specific case, the Buyer's representative, fill out a special report on checking the parcel, in which the detected damage is recorded.
8.8. If the Buyer or, in a specific case, the Buyer's representative accepts the parcel and affixes a signature in the data storage device or paper delivery confirmation provided by the representative of the organization providing courier services without comment, it is considered that the Goods were delivered in intact packaging, additional services specified in the storage device data or paper proof of delivery are duly provided, unless proven otherwise.
8.9. After the delivery and transfer of the Goods to the address indicated by the Buyer, it is considered that the Goods have been transferred to the Buyer, regardless of whether the Buyer or any other person who received the Goods at the indicated address actually accepted the Goods. If the Goods are not delivered on the planned delivery day, the Buyer immediately, but no later than the next day after the planned delivery day of the Goods, informs the Seller about it.
8.10. If the Goods will not be accepted by the Buyer, the Buyer is obliged to indicate the details of the person who will accept the Goods by filling in the order delivery information.
8.11. Upon acceptance of the Goods, it is necessary to present a valid identity document in order to properly identify the Buyer. If the Buyer cannot accept the Goods himself, and the Goods are delivered to the address indicated by the Buyer, the Buyer has no right to file claims with the Seller regarding the delivery of the Goods to an inappropriate person.
8.12. The Buyer is obliged to check the packaging, quantity, quality, assortment, completeness and completeness of the Goods within 14 (fourteen) days from the date of delivery of the Goods. If, within the specified period, the Buyer does not fulfill this obligation and does not file a claim with the Seller, it is considered that the packaging of the Goods is proper, and the quantity, quality, assortment, completeness and equipment comply with the terms of the Agreement.
9. Price of the Goods and delivery costs
9.1. The price of the Goods will be the same as indicated in the online store. The Seller makes every reasonable effort to ensure that the price of the Products is correct at the time the Buyer places an order.
9.2. Prices for the Goods may change, however, such changes will not affect the already concluded Agreements.
9.3. The prices of the Goods are presented including VAT (where applicable) in the amount that is applicable at a particular time in the Republic of Estonia. In the event that the amount of VAT is changed between the day of order and the day of delivery, the price may change taking into account the change in the amount of VAT, unless the Buyer has paid in full for the Goods before the change in the amount of VAT takes effect. The Seller informs the Buyer in writing about such price change and provides the Buyer with the opportunity to purchase the Goods at the price adjusted for the changed VAT rate, or to cancel the order. The order will not be executed until the Buyer's response is received. In the event that the Buyer cannot be contacted at the specified contacts, it is considered that the order is canceled, and the Buyer is informed about this in writing.
9.4. The price of the Goods does not include the costs of preparing, shipping and bringing in the goods.
10. Payment
10.1. The buyer can pay for the Goods:
a) payment of the invoice through your bank;
b) payment through the PayPal payment system
c) in cash or by credit card upon receipt at the point of issue;
10.2 The choice of the payment method is selected when placing an order on the website.
10.3. The online store does not provide Tax Free services.
11. Obligations of the Buyer
11.1. The buyer undertakes to provide only correct and detailed data in the registration form. If the data specified in the registration form changes, the Buyer is obliged to update them immediately.
11.2. The buyer undertakes to use the online store in good faith and correctly, not to harm its stable operation. If the Buyer fails to comply with this obligation, the Seller has the right to limit, suspend (terminate) the provision of the Buyer with the opportunity to use the online store without prior warning, and the Seller is not responsible for any losses of the Buyer associated with this.
11.3. The Buyer is obliged to pay for the ordered Products and accept them in the manner prescribed by these Rules. If the invoice is not paid within three days, the Seller cancels the order made by the Buyer and cancels the invoice.
11.4. Regardless of the obligations provided for in other clauses of the Rules, the Buyer undertakes to inspect it before using the Product (including its assembly, installation, etc.) and make sure that the Product received is what the Buyer ordered.
11.5. The Buyer is obliged to comply with other requirements established in these Rules and the legal acts of the Republic of Estonia.
12. Manufacturer's warranty and product quality
12.1. Some Products sold by the Seller carry a manufacturer's warranty. Information about it and the applicable conditions are presented in the manufacturer's warranty attached to the Goods.
12.2. The manufacturer's warranty supplements the Buyer's rights related to defective Products.
12.3 The quality of the goods is determined by the manufacturer. The manufacturer guarantees that the goods comply with all applicable European Union and Republic of Estonia regulations.
12.4. Deficiencies of the Goods are eliminated, defective Goods are replaced, returned in accordance with the procedure set forth in these Rules, and taking into account the requirements of the legislation applicable in the Republic of Estonia, within two years from the date of transfer of the Goods, if the defects of the Goods arose before the transfer of the Goods or in connection with the prior transfer of the Goods for reasons for which the Seller is responsible.
13. Obligations of the Seller
13.1. The seller is obliged:
a) make efforts to create conditions for the Buyer for the proper use of the services provided by the online store;
b) respect the confidentiality of the Buyer, process the Buyer's personal data only in the manner prescribed by these Rules, the Privacy Policy and the legal acts of the Republic of Estonia.
13.2. The seller undertakes to comply with all the requirements of these Rules.
14. Responsibility
14.1. The buyer is responsible for the actions performed while using the online store, including, but not limited to, for the correctness of the data provided in the registration form. The buyer assumes responsibility for the consequences arising from the error or inaccuracy of the data provided in the registration form.
14.2. By registering in the online store, the Buyer is responsible for storing and (or) transferring his connection data to third parties. If the services provided by the online store are used by third parties who have connected to the online store using the Buyer's connection data, the Seller considers such a person to be the Buyer, and the Buyer is responsible for any actions of such a third party performed in the online store.
14.3. The Seller, to the extent that this does not contradict the applicable legal acts, is exempt from any liability in cases where losses arise due to the fact that the Buyer, despite the Seller's recommendations and his obligations, has not read these Rules, the Privacy Policy and other documents specified in these Rules, although he was given such an opportunity.
14.4. The buyer is obliged to store his connection data to the online store and not disclose them, to ensure that the data is known only to him alone, and that the data is used only by himself, not to transfer or otherwise create opportunities for other persons to get acquainted with this data or use it ... If you suspect that these connections could become known to another person, immediately inform the Seller about this, and also immediately inform the Seller about the violation or disclosure of the connection data to the online store. Any actions performed using the Buyer's identification code are considered to have been performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
14.5. For violation of the Agreement concluded using the online store, the parties are liable in the manner prescribed by the legislation of the Republic of Estonia.
14.6. In the event that the Seller violates the provisions of these Rules, he is responsible for the damage caused to the Buyer and losses that have arisen as probable consequences of the violation of these Rules. Damage or losses are considered probable if they are clearly the result of a violation by the Seller or if such damage or loss was realized by the Seller and the Buyer when entering into the Agreement.
14.7. The Seller is not responsible for the information on the pages provided by other companies, even if the Buyer gets to these pages through the links located in the Seller's online store.
15. Events beyond the control of the Seller
15.1. The Seller will not be liable for non-performance or delay in the performance of the Agreement or any obligations under the Agreement if such non-performance or delay in performance arose in connection with events beyond the control of the Seller, as they are described in clause 15.2. of these Rules.
15.2. An event outside the control of the Seller means any action or event that the Seller reasonably could not control.
15.3. In the event of an event uncontrolled by the Seller that affects the proper performance by the Seller of its obligations in accordance with the Agreement:
a) The Seller immediately informs the Buyer; and
b) the fulfillment of the obligations of the Seller arising from the Agreement will be suspended, and the term of fulfillment of the obligations will be extended for the duration of the event Out of the Seller's control. If events Uncontrolled by the Seller affect the delivery of the Goods to the Buyer, the Seller will agree on a new delivery date at the end of the Events Uncontrolled by the Seller.
16. Other provisions
16.1. To any agreement concluded between the Seller and the Buyer, these Rules apply, together with the documents clearly indicated therein. Any deviations from these Rules are valid only if they are executed in a written document.
16.2. The Buyer, guided by the legal acts of the Republic of Estonia, has certain rights related to the Goods of inadequate quality. Nothing in these Rules should be interpreted as preventing or restricting the enjoyment of such rights.
16.3. The Seller has the right to assign his rights and obligations under the Agreement to a third party or persons, however, such assignment of rights and obligations will not affect the Buyer's rights and obligations of the Seller in accordance with these Rules. In the event of such an assignment, the Seller will inform the Buyer by submitting information about the assignment in the online store.
16.4. The Buyer does not have the right to assign or transfer all or part of the rights and obligations arising from these Rules to a third party or persons without the written consent of the Seller.
16.5. If any of the provisions of these Rules is found by the court to be illegal, invalid or unenforceable, the other provisions of these Rules remain in full force and effect. Any provision of these Rules, recognized as illegal, invalid or unenforceable only partially or to a certain extent, remains in force to the extent that it was not recognized as illegal, invalid or unenforceable.
16.6. Unless otherwise specified in these Rules, any delay by the Seller to exercise his right in accordance with this Agreement does not mean the Buyer's release from the fulfillment of his obligations or a waiver of this right, and separate or partial use of any right does not mean that this obligation should not be fulfilled or the right cannot be exercised in the future.
16.7. The laws of the Republic of Estonia shall apply to these Rules and the relations between the Parties in accordance with these Rules (including the issues of conclusion, validity, invalidity, implementation and termination of the Agreement), and they are interpreted on the basis of the legislation of the Republic of Estonia.
16.8. Each dispute, disagreement or claim arising from these Rules or related to these Rules, their violation, termination or action, is finally resolved in the manner prescribed by the legal acts of the Republic of Estonia.
16.9. The Buyer can submit applications or complaints regarding the Goods purchased in the Seller's online store on the electronic consumer dispute resolution platform http://ec.europa.eu/odr/.
16.10. Consumer disputes are settled out of court by the State Consumer Protection Service, Pronksi 12, 10117 Tallinn, http://www.komisjon.ee/.
Contacts
Pick-up address:
Kurni 16a, Tallinn
11623 Estonia
Kurni 16a, Tallinn
11623 Estonia
By clicking on the button, you consent to the processing of personal data.
The personal data provided by the Client is processed in accordance with the Data Protection Law. Data can be transferred to third parties only with the consent of the Client or in cases provided for by law. More details in the Privacy Policy.
The personal data provided by the Client is processed in accordance with the Data Protection Law. Data can be transferred to third parties only with the consent of the Client or in cases provided for by law. More details in the Privacy Policy.
